ChatwootManage customer conversations through website chat and shared support inboxes.
Community edition free to self-host
Business & marketing
FreeScout
Free softwareOpen sourceLocal
Manage support emails and shared mailboxes on your own server.
What you can use it for
Manage support emails and shared mailboxes on your own server.
- Lightweight, responsive shared inbox and customer support ticketing system.
- 100% self-hosted on inexpensive PHP hosting or Docker.
- Supports unlimited support agents, multiple mailboxes, and automated conversation routing.
Workflow coverage and comparison notes
Handle customer support emails, collision detection and ticket tracking with self-hosted FreeScout instead of paid Groove subscriptions.
Before you switch
PHP/Laravel self-hosted stack; requires setting up IMAP/SMTP cron workers; advanced add-on modules have separate one-time module fees.
Alternatives to these paid apps
Each comparison covers the workflow described above, rather than every paid feature.
