ZammadTrack customer support requests and organise conversations into helpdesk tickets.
100% free open-source (AGPLv3). Unlimited agents and tickets.
Business & marketing
Chatwoot
Free softwareOpen sourceLocal
Manage customer conversations through website chat and shared support inboxes.
What you can use it for
Manage customer conversations through website chat and shared support inboxes.
- Covers the core use case of Intercom without a subscription.
- 37.8k GitHub stars, NOASSERTION, last commit 2026-10-15
Workflow coverage and comparison notes
Manage customer conversations, live chat, shared inboxes and team assignments using open-source Chatwoot instead of Groove per-user monthly billing.
Before you switch
Some enterprise features paid
Alternatives to these paid apps
Each comparison covers the workflow described above, rather than every paid feature.
