Free alternatives to Help Scout

Chatwoot→

Manage customer conversations through website chat and shared support inboxes.

Community edition free to self-host

Zammad→

Track customer support requests and organise conversations into helpdesk tickets.

100% free open-source (AGPLv3). Unlimited agents and tickets.

FreeScout→

Manage support emails and shared mailboxes on your own server.

100% free open-source core (AGPLv3). Unlimited agents and conversations.